Refund & Replacement
Enjoy 1-Year Product Return Policy.
While applying for a return or refund, your item must be under the following circumstances:
- Product damage.
- Manufacturers defect.
- Product lost in transit.
- Color defect.
- Canvas fade out.
- Wooden frame breakage.
- Frame termite.
Once your return or refund request is received, we will inspect send you an email to notify you that we have received your request for an item returned/refund. We will also notify you of the approval of your return/refund.
- If you apply for a refund: it will take 3-5 business days to proceed with the amount back to your account.
- If you apply for a return: It will take 7-10 business days to deliver it to you back.
If you find any issues throughout the process, please send us an email at canvassignages@gmail.com.